GUARANTEES

GUARANTEES

Duscholux stands for quality. We therefore offer comprehensive guarantees of 2 years for shower enclosures, steam showers and whirlpools, and 5 years for shower trays and bathtubs. If you have an eligible claim for material or functional defects according to our sales and delivery conditions, we will rectify the defect, refund the reduced value or supply a replacement free of charge. Compensation claims for direct or indirect damage are excluded, installation or removal costs are not covered. The right to claim under the guarantee starts when the stockist delivers the product (delivery date on the delivery note). The guarantee duration is unaffected by a guarantee payment. The guarantee for the original product or any replaced parts lapses when the guarantee period expires. The guarantee obligations of your plumbing supply dealer remain unaffected by this. If damage occurs to our products due to improper handling and assembly, non-adherence to the assembly and maintenance instructions, external influences (transport) or tampering, which was not carried out by an accredited workshop in the plumbing trade, there is no basic right to claim under the guarantee.