Back

Your well-being matters to us. Even years after your purchase.

We guarantee you tried-and-tested safety – and ten years of spare parts after your purchase. We offer you the following guarantees: two years for shower enclosures and whirlpools and five years for shower trays and PanElle wall panelling.

We require the guarantee number from you in order to correctly allocate your DUSCHOLUX product. You can find this under the DUSCHOLUX-Clip on your product (in blue or black type).  

CareTec Pro

If you ever require any spare parts for catalogue products, you can rely on an after-sales guarantee of ten years. If you’ve opted for surface coating with CareTec® Pro, our CareTec® Pro guarantee applies. The easy-to-clean function guarantee is valid for five years and there is ten years’ protection against glass corrosion.

DUSCHOLUX CareTec® Pro guarantee conditions

Spare parts

We only use high-quality and long-lasting materials for our products. Some components, such as plastic seal profiles and water-repellent strips are, however, prone to age-related wear and tear. They therefore have to be replaced every once in a while. Wearing parts are not covered by the guarantee.

Here you can reorder your desired spare part right away.

Spare parts