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FAQ

TAILOR-MADE SHOWER PARTITIONS

Most of the Duscholux shower partitions can be produced to individual specifications. The difference may involve the width and/or height of the partition. Truncated corners to be fitted along a ceiling angle or cutting out the glass are also possible. The use of additional profiles also makes it possible to find solutions even for thorny installation situations. Your installer will be able to provide you with more detailed information in this regard.

REPLACING SEALING STRIPS

These sealing strips are clipped to the glass, without being adhered to it. Thus they can easily be removed for cleaning or replacement. The strips are a consumable material which are not covered by guarantee. You can order new strips via your plumbing materials supplier or from DUSCHOLUX direct. 

CLEANING AND CARE OF YOUR SHOWER PARTITION

  • A moist cloth or a sponge will suffice for regular care, including of products enhanced with CareTec glass finishing.

  • For intensive care, we recommend Duscholux care and cleaning agents (see also the care product range in this price list).

  • Limescale and dirt deposits adhere more firmly the longer they are left. The effort needed for cleaning can be significantly reduced by rinsing off the inside of the glass, first with hot then cold water, after showering and then drying with a squeegee or cloth.

  • CareTec glass finishing reduces the effort needed for cleaning, depending on the hardness of your water. As when you wash your car, even the most thorough job cannot remove all dirt, however it makes regular care substantially easier.

Cleaning and care of your shower partition.

CLEANING AND CARE OF YOUR BATHTUB

The basic principle is the same: Prevent formation of deposits by wiping the bath tub perfectly dry after each use. Acrylic bath tubs from Duscholux resist practically all chemical cleaners. Calcium and contamination deposits can be removed with household vinegar. Any spots and streaks can be removed with methylated spirits. For daily cleaning, using a conventional cleaning agent is sufficient. Never use abrasive cleaning agents. You can also download the most important tips for optimal maintenance and cleaning of shower tubs, bath tubs and whirlpools on our website.

DULL SPOTS OR MINOR DAMAGE TO THE BATHTUB

The acrylic bath and shower tubs from Duscholux are produced from acrylic coloured in the mass. Dull spots and slight scratches can be removed by sanding with a very fine grit sandpaper. When the surface is smooth, it can be polished in this way to provide it with a new gloss. For bath tubs delivered in a matte version, after cleaning the matte effect can be restored with steel wool. For deeper scratches, Duscholux delivers filler material. This must not be used to repair cracks or holes from one side to the other. In such a case, the only solution is to arrange a professional repair.

GLASS FINISHINg

Real glass showers require regular care in order to maintain their appearance and function over the course of many years. Together with the Swiss Federal Material Testing and Research Centre, EMPA, Duscholux has developed an innovative finish for glass which significantly simplifies this care requirement. CareTec glass treatment creates a transparent protective film on the surface. This is durable for a long time thanks to the chemical bond to the glass itself. The transparent CareTec coating is not just water and oil-repellent, it also reduces the deposit of limescale, dirt or soap residue on the surface. Comparison values with commercially available products demonstrate the excellent durability and functionality of CareTec. Long-term tests show that limescale deposits are reduced by up to 80% on CareTec coated glass. An additional advantage: CareTec is resistant against the usual wear caused by microfibre cloths during cleaning.

What is DUSCHOLUX CareTec Pro?

DUSCHOLUX CareTec Pro is a glass finishing developed jointly with the Swiss Federal Laboratories for Materials Testing and Research (EMPA). The new formula has an antibacterial effect and protects your shower wall even better against limescale deposits and glass corrosion.

CareTec Pro is a transparent and hydrophobic protective film on the surface. It is applied ultrathinly during the production process and bonds with the glass. It is therefore durable for a long time - your glass is guaranteed to remain easy to clean for 5 years and is protected against glass corrosion for 10 years. Accordingly, with CareTec Pro you can dispense with the use of the glass puller and still clean the glass effortlessly if necessary. As you do not need any cleaning agents for this, CareTec Pro also protects the environment.

What warranty services apply to my product?

We offer you various guarantees on shower walls, bathtubs or wall coverings. You can find out which conditions apply specifically to your product here. 

When do wearing parts have to be replaced?

That depends on your use and care. We only use high-quality materials for our products. However, plastic sealing profiles, water-repellent strips and other components are subject to an ageing process. Please always replace these wear parts if they no longer fulfil their function sufficiently. Repairs caused by wear and tear are not covered by the warranty.