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Guarantee

Our brand has always stood for quality, design and innovation. We guarantee you tried-and-tested safety – and ten years of spare parts after your purchase.

We stand behind the high quality of our products. That’s why we offer you the following guarantees: two years for shower enclosures and whirlpools and five years for shower trays and bath tubs and PanElle wall panelling.

General guarantee condition

If you ever require any spare parts for catalogue products, you can rely on an after-sales guarantee of ten years. If you’ve opted for surface coating with CareTec Pro, our CareTec Pro guarantee applies. The easy-to-clean function guarantee is valid for five years and there is ten years’ protection against glass corrosion.

CareTec Pro guarantee conditions

CareTec Pro guarantee form

We only use high-quality and long-lasting materials for our products. Some components, such as plastic seal profiles and water-repellent strips are, however, prone to age-related wear and tear. They have to be replaced every once in a while. Wearing parts are not covered by the guarantee.

Here you can reorder your desired spare part right away.

Spare parts